CANCELLATION POLICY

We kindly ask that all cancellations or rescheduling requests be made at least 24 hours in advance. When possible, 48 hours’ notice is greatly appreciated, as it allows us to honor our stylists’ schedules and offer availability to clients on our waiting list. A credit card is required for all appointments and will be securely kept on file. Any cancellation or rescheduling made within 24 hours of the scheduled appointment will incur a $25 late-change fee per incident. After three last-minute cancellations or rescheduling requests, any additional changes will result in a charge of 50% of the total service booked. No-shows will be charged 50% of the total service booked. This policy helps ensure fairness to our stylists and allows us to continue providing high-quality service to all clients. We sincerely appreciate your understanding and continued support.